FREE REVIEW / COD + RTO + CHECKOUT
Trace the loss.
Prioritise the fix.
Failed deliveries consume freight and tie up stock. We review your COD share, RTO rate and checkout to find the changes worth testing first.
Book the free reviewFOR INDIAN D2C OPS AND GROWTH TEAMS
INSPECTION POINTS
What we look at.
- 01
COD share & delivery outcomes
Separate placed orders from shipped and delivered orders. Compare prepaid and COD cohorts after their delivery window has closed.
- 02
RTO cost & lost contribution
Include forward freight, return freight, packaging and any damage. Check which product or acquisition source carries the loss.
- 03
Checkout & payment promises
Read the delivery promise, COD charge disclosure and prepaid offer on a phone. Check whether the order confirmation repeats the same terms.
- 04
The growth decision
Rank fixes by the money at risk and the work required. Decide what to test in ads, landing pages or retention before adding more spend.
THE HANDOFF
You leave with
a ranked action list.
A written action list with the cost behind each leak, the person who owns the fix and the next test to run.
- Book the review. Share your store URL and the delivery problem you are trying to solve.
- Agree the evidence. We use your checkout and a summary of order outcomes. No customer-level file is needed for the first discussion.
- Work through the findings. We separate courier issues from changes we can test through checkout, offers and paid acquisition.
- Choose the next action. Keep the notes and use them with your team. Any further work is a separate discussion.
Questions from the desk
Is the review free?
Yes. The review is free and there is no requirement to hire Boring Commerce afterwards.
What should I bring?
Bring a recent order summary split by prepaid and COD, courier delivery and RTO totals, and your checkout URL. Remove customer names, addresses and phone numbers. We use shipment totals and settled costs to rank the fixes.
Will you manage our courier tickets?
The review connects checkout and delivery losses to profitable growth. Boring Commerce runs paid growth, creatives, landing pages and retention. Your operations team or courier partner remains responsible for dispatch, NDR handling and parcel claims.
Which fixes will the review prioritise?
We rank address and payment checks, delivery promises and acquisition changes by the contribution at risk. Each recommendation has an owner and a delivery cohort to measure.